Engagement Manager

Location: San Francisco, United States; work arrangement: on-site

Company

hirify.global is an AI recruiting marketplace connecting companies with specialized recruiters and AI agents to fill roles faster and more accurately.

What you will do

• Own customer relationships, account revenue, and repeat hiring outcomes from onboarding through retention.
• Lead intake calls, define compensation and requirements using market data, manage searches, and move candidates through final stages to closed offers.
• Manage offer negotiations and align expectations with customers and candidates.
• Drive account retention and expansion by engaging new hiring managers, planning future hiring, testing upsell motions, and selling the full product suite.
• Build playbooks and scalable systems for proactive account growth across hundreds of accounts.
• Partner with Sales, Supply, Product, Engineering, and Strategic Projects to resolve complex searches and act on customer insights.

Requirements

• 3–6 years of experience owning customer relationships, business decisions, and revenue outcomes in account management, consulting, or high-ownership startup roles.
• Demonstrated success retaining and growing accounts.
• Experience selling to or managing relationships with founders, CXOs, or senior operators.
• Comfort with performance-based compensation and revenue targets.
• Strong customer presence, communication, prioritization, and problem-solving skills in ambiguous, fast-paced environments.

Nice to have

• Experience in a high-growth marketplace, recruiting, or talent-adjacent business.
• Experience building an early-stage expansion motion from scratch.
• Experience carrying and achieving a revenue or retention quota.

Culture & Benefits

• Opportunity to build a new account-growth function from 0 to 1 within a scaling business.
• Performance-oriented environment with direct ownership of commercial outcomes.
• Collaboration across recruiting, sales, supply, product, engineering, and strategic projects.
• Mission-driven work modernizing hiring through human judgment and AI.