Customer Account Manager (SaaS)

Location: United States (Remote)

Company

hirify.global Software provides a SaaS-based automation platform for orchestrating, managing, and monitoring mission-critical business processes across cloud and on-premises environments.

What you will do

• Drive revenue and profit growth through new business development, account planning, upselling, and cross-selling.
• Build and maintain long-term relationships with strategic customers and executive stakeholders.
• Analyze client strategies, goals, pain points, markets, and value chains to identify customer-centric opportunities.
• Position automation solutions through consultative, value-driven selling focused on digital, business, and technology transformation.
• Create proposals, negotiate deals, and maintain accurate sales pipelines and reporting dashboards.
• Coordinate account management across pre-sales, delivery, finance, and other internal stakeholders while managing risks and resolving conflicts.

Requirements

• 3+ years of business-to-business and software sales experience.
• Proven track record in account management.
• Business acumen, initiative, confidence, and a competitive attitude.
• Ability to provide solutions and influence behavior in support of business goals.
• Strong verbal and written communication and interpersonal skills.
• Ability to manage complex, dynamic requirements and deadlines with minimal impact on responsibilities.

Culture & Benefits

• Values include customer success, ownership, curiosity, problem-solving, teamwork, and respect.
• Remote work arrangement for candidates in the United States.
• Equal opportunity employment and commitment to compliance with applicable data protection laws.