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4 дня назад

Account Manager (SaaS)

Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Account Manager (SaaS): Managing a portfolio of 100+ US client accounts for project-based businesses, with an accent on renewals, retention, and customer growth. Focus on building long-term partnerships, identifying expansion opportunities, and helping SMB and mid-market clients achieve measurable value from the product.

Location: Hybrid role based in Orlando, United States

Company

hirify.global provides industry-focused software that helps professional services firms and project-based businesses win work, deliver it profitably, and make data-driven decisions.

What you will do

  • Manage a portfolio of more than 100 existing US client accounts.
  • Drive renewals and reduce churn across the assigned account portfolio.
  • Identify and convert expansion opportunities within existing accounts.
  • Build long-term client relationships through value-focused conversations.
  • Collaborate with Consulting, Support, and Sales to improve customer outcomes.

Requirements

  • Experience in SaaS or B2B account management or sales.
  • Ability to independently manage a large account portfolio with limited process oversight.
  • Strong balance of commercial judgment, growth focus, and account care.
  • Understanding of how SMB and mid-market clients make purchasing decisions.
  • Ability to work in a hybrid setup in Orlando, United States.

Culture & Benefits

  • Friendly, collaborative environment built around openness and autonomy.
  • Focus on shared success and lasting client partnerships.
  • Equal opportunity workplace that values diversity and inclusion.
  • Opportunity to contribute to a growing software company and its long-term mission.

Hiring process

  • Talent Acquisition Call.
  • Hiring Manager Interview, followed by Team Interview and Final Interview.
  • Offer stage.

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