Client Account Manager (SaaS)

TL;DR

Client Account Manager (SaaS): Managing and growing an existing European customer portfolio for integrated supply chain connectivity solutions with an accent on customer relationships, revenue growth, and commercial opportunity development. Focus on building a qualified pipeline, executing upsell and cross-sell strategies, and solving complex customer needs across EDI, ERP integrations, and supply chain processes.

Location: Remote across EMEA/Europe, with approximately 20% travel expected.

Company

hirify.global provides integrated end-to-end supply chain connectivity, EDI, ERP integration, and supply chain solutions for global brands.

What you will do

• Own and grow a portfolio of existing clients as the primary relationship owner.
• Meet and exceed revenue and bookings targets through account growth.
• Identify and execute upsell and cross-sell opportunities.
• Build and maintain a pipeline with approximately 2.5x coverage.
• Act as a trusted advisor while strengthening customer satisfaction and long-term relationships.
• Collaborate cross-functionally on delivery, customer success, and internal process improvements.

Requirements

• Three years of sales or account management experience.
• Proven ability to meet and exceed revenue targets.
• Strong pipeline generation, account growth, stakeholder management, commercial awareness, and communication skills.
• Ability to work remotely across EMEA/Europe.
• Willingness to travel approximately 20%.
• Curiosity, adaptability, a growth mindset, and willingness to learn new technologies and account management tools.

Nice to have

• Experience with SaaS, EDI, ERP, or supply chain solutions.
• Understanding of order-to-cash or procure-to-pay processes.
• Fluency in Danish and/or German.

Culture & Benefits

• Remote work across the European region.
• Collaborative and international working environment.
• Exposure to global brands and a broad range of industries.
• Training, support, and strong opportunities for professional growth.
• High-impact, high-visibility account management responsibilities.