9 дней назад
Manager, Commercial Operations (Salesforce)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Manager, Commercial Operations (Salesforce): Leading the commercial operating system across Sales, Marketing, and Customer Service with an accent on Salesforce strategy, CRM governance, funnel optimization, and data-driven execution. Focus on building scalable sales operations, improving pipeline visibility and forecast reliability, and leading a team of three through CRM adoption and process transformation.
Location: Lansdale, Pennsylvania, United States
Company
is a multinational industrial technology company specializing in advanced polymer expertise and technological solutions.
What you will do
- Lead commercial enablement across Sales, Marketing, and Customer Service throughout the lead-to-revenue lifecycle.
- Own the Salesforce ecosystem, including CRM strategy, adoption, automation, data governance, and optimization for global commercial teams.
- Standardize and improve lead qualification, pipeline management, forecasting, handoffs, pricing, and other sales operations processes.
- Establish funnel dashboards and reporting to track conversion, pipeline health, forecast accuracy, and commercial performance.
- Manage and develop three direct reports while driving training, change management, best-practice adoption, and operational discipline.
- Collaborate with supply, business units, finance, applications engineering, and other stakeholders to provide accurate commercial insights.
Requirements
- Bachelor’s degree in Business, Finance, Economics, Information Systems/IT, Marketing, or a related field.
- At least 7 years of experience in Sales, Commercial, or Revenue Operations.
- At least 4 years as the primary Salesforce Administrator for a global, enterprise-level organization.
- Experience architecting CRM-enabled lead management models, automation, governance, and sales process transformation.
- Advanced Salesforce Flow Builder, sharing rules, reporting, dashboard, and sales-tool integration experience.
- U.S. Person status may be required for authorized access to ITAR-controlled data, depending on the assigned business unit.
Nice to have
- Experience in manufacturing or engineering sectors.
- Master’s degree in Business Analytics, Business, or a related field.
- Salesforce Advanced Administrator, Sales Cloud Consultant, Application Architect, Integration Architecture Designer, Platform App Builder, or Business Analyst certifications.
Culture & Benefits
- Environment focused on continuous learning, diversity of people and opinions, and decision-making at the point of impact.
- Health insurance, flexible spending accounts, and a health savings account for eligible employees.
- 401(k) savings plan, life and disability insurance, and tuition assistance.
- Employment is contingent on successful completion of a pre-employment drug screening and background investigation.
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