Senior Sales Operations Manager (SaaS)

Location: Texas, United States; fully remote

Company

hirify.global provides an AI-powered SaaS platform that helps companies measure, manage, and scale real-time hirify.global performance across customer feedback channels.

What you will do

• Design and implement scalable sales processes and systems that improve AE and CSM productivity and leadership visibility.
• Plan territories and allocate strategic accounts according to compensation plans and designated territories.
• Coordinate RFP responses and own Bid Desk reviews for non-standard customer requirements.
• Develop sales metrics, automate alerts, and provide insights into sales performance.
• Collaborate with Salesforce Administration and Marketing Operations to optimize the CRM and go-to-market technology stack.
• Lead Salesforce enhancements, audit data quality, evaluate sales technologies, and use AI tools such as Gemini, NotebookLM, and Zapier to improve efficiency.

Requirements

• BA/BS degree and 8+ years of experience in Sales Operations, Sales Leadership, or Business Process Engineering.
• Experience designing and implementing sales processes and go-to-market systems at SaaS companies.
• Experience with CRM systems, sales methodologies, analytics, and financial analysis.
• Strong project management, problem-solving, communication, prioritization, and stakeholder management skills.
• Strategic, adaptable, and focused on continuous improvement.
• Ability to work remotely from Texas, United States.

Nice to have

• Relevant consulting experience.
• Experience managing operations across multiple global offices.

Culture & Benefits

• Fully remote work from home with regular virtual collaboration and ongoing team support.
• Flexible paid time off and 10 company-paid holidays plus 4 extended company holidays.
• Medical and dental plan options, company-paid vision coverage, and a 401(k) through Fidelity.
• Paid parental leave from the first day of employment, disability and life insurance, and additional wellness and mental health programs.
• Employee discounts, gym and wellbeing access, fertility and family-planning support, financial guidance, and pet insurance discounts.