Vice President, Client Onboarding

Location: Boston, United States; hybrid work arrangement. The role provides 18 remote workdays per quarter, subject to manager approval, with regular office attendance.

Base salary: $175,000–$200,000 per year, plus a discretionary annual bonus and potential long-term rewards.

Company

hirify.global is a global investment firm focused on delivering solutions to clients and investing partners across private markets.

What you will do

• Lead, coach, mentor, and evaluate the Client Onboarding team.
• Manage daily onboarding for institutional and private wealth investors across fund products.
• Ensure accurate, efficient, and timely execution in line with service standards, policies, procedures, and regulatory requirements.
• Monitor team capacity, workload, performance metrics, reporting, and operational dashboards.
• Resolve complex onboarding issues, exceptions, partner concerns, and operational challenges while supporting new product launches.
• Coordinate with Investor Relations, Investments, Legal, Compliance, Tax, Treasury, Accounting, Marketing, Custom Solutions, third-party administrators, and external service providers.

Requirements

• 10+ years of experience in financial services, preferably private equity.
• Track record leading client onboarding, investor operations, or client service teams.
• Strong leadership, coaching, team development, relationship management, and collaboration skills.
• Strong operational, analytical, problem-solving, program management, process improvement, and risk management capabilities.
• Knowledge of private markets, alternative investments, or asset management.
• Bachelor’s degree or equivalent experience; proficiency with CRM platforms, workflow technologies, and Microsoft 365 applications.

Culture & Benefits

• Collaborative, open-door culture with an emphasis on inclusion, mutual respect, and innovative thinking.
• Hybrid work flexibility with 18 remote workdays per quarter.
• Comprehensive total rewards package potentially including retirement, health and insurance benefits, paid time off, and wellness programs.
• Eligibility for a discretionary annual bonus and potential long-term reward programs.