VP, Head of Agency Middle Office (Finance)

Location: New York, with a hybrid work model and in-office/work-from-home flexibility

Salary: $164,000–$209,000 base salary per year, plus eligibility for a discretionary bonus.

Company

ING’s Wholesale Banking division provides financial products and services to domestic and international corporate and institutional clients.

What you will do

• Lead the Agency Middle Office team and oversee ING Capital LLC’s Administrative Agency function.
• Act as the escalation point and subject matter expert for complex agency matters, including amendments, waivers, consents, documentation interpretation, and lender approvals.
• Manage team staffing, training, performance, workload prioritization, and succession planning.
• Build relationships with borrowers, lenders, legal counsel, consultants, and internal stakeholders throughout the transaction lifecycle.
• Maintain the agency pipeline for capacity planning and resource management.
• Drive process improvement, standardization, risk controls, governance, and scalable operating practices.

Requirements

• Bachelor’s degree required; an advanced degree is preferred.
• 8+ years of experience in an Agency Middle or Front Office role, preferably involving highly structured transactions.
• Proficiency with Microsoft applications and loan systems such as Debt Domain or Loan IQ.
• Expertise in documentation review, lifecycle management, stakeholder coordination, and risk oversight.
• Strong leadership, communication, and organizational skills, including experience developing teams and managing complex priorities.
• Ability to ensure compliance with legal documentation, internal policies, regulatory requirements, and LSTA agency market standards.

Culture & Benefits

• Hybrid work arrangements with in-office and work-from-home flexibility based on the business area.
• Comprehensive health benefits and a 401(k) savings plan.
• Competitive paid time off.
• Adoption, surrogacy, and fertility services.
• Student debt assistance and subsidies for commuting and fitness expenses.