Document Control Specialist (Financial Services)

Location: Onsite at 7457 E Hampton Ave, Mesa, Arizona 85209, United States

Company

hirify.global operates in-house vehicle financing and servicing businesses, including Bridgecrest, which services auto loans and more than $25 billion in finance receivables.

What you will do

• Process amendments to securitized vehicle titles, including repossessions, vehicle moves, name changes, title flips, and adding or removing names.
• Review, prepare, and distribute title paperwork to customers, the DMV, and third-party title vendors.
• Verify, service, correct, replace, and return titles when loans are completed.
• Complete lien verifications, originator backouts, unwinds, and unperfected-title projects.
• Support escalation phone lines and outbound customer calls while resolving internal and external issues.
• Complete assigned account tasks accurately and on time while meeting service-level and regulatory requirements.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of experience in titles, collections, and/or financial services.
• At least 6 months of proficiency in Document Control Coordinator functions.
• Experience with Microsoft Office, including Excel, Outlook, and Word.
• Strong written and verbal communication, organization, prioritization, multitasking, and problem-solving skills.
• Ability to remain stationary for at least 75% of the workday, operate office equipment, communicate accurately, and occasionally move objects weighing up to 20 pounds.

Culture & Benefits

• Medical, dental, and vision insurance with company-paid premium contributions.
• 401(k), company-paid life insurance, and short- and long-term disability coverage.
• Paid time off, including wellness days and holidays for full-time employees.
• Tuition reimbursement, wellness programs, and professional growth opportunities.
• Onsite gym, game room, social events, company outings, and employee rewards.
• Employment is contingent on successful background and drug screening; the workplace is drug-free and tobacco-free.