Customer Documentation Processing Specialist (Banking)

Location: Hicksville, NY 11801, United States

Pay range: $18.58–$28.84 per hour

Company

hirify.global provides banking services and offers benefits including medical, dental, vision, life, and disability insurance, along with a comprehensive leave program.

What you will do

• Process restraining notices, information subpoenas, levies, writs, executions, garnishments, and other legal processes served on the Bank regarding customer accounts.
• Place and remove account holds, collect legal processing fees, and send notification letters to customers.
• Prepare responses to information subpoenas and process W-8BEN, W-8BEN-E, CIP, backup withholding, and non-resident alien certifications.
• Answer questions from branches, customers, and attorneys regarding legal processes and account actions.
• Maintain and scan files in OnBase for document storage and retrieval.
• Complete special projects and required compliance training while following applicable laws and regulations.

Requirements

• High school diploma, GED, HiSET, TASC, or foreign equivalent.
• At least 3 years of related experience.
• Excellent reading, communication, and computer skills, including Microsoft Office.
• Ability to read and understand legal documentation and identify situations requiring additional legal assistance.
• Full-time onsite work in Hicksville, New York.

Nice to have

• College, vocational, or associate degree, or equivalent education.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• Comprehensive leave program.
• Work performed in compliance with federal, state, and local laws and regulations.
• No travel is required.