2 месяца назад

IT Support Engineer (AI)

85 000 - 120 000$

Формат работы

remote (только USA)

Тип работы

fulltime

Грейд

middle

Английский

Страна

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

IT Support Engineer (AI): Providing reliable technical support and administering workplace systems, devices, identity access, and IT operations for a globally distributed organization with an accent on endpoint management, security, and employee enablement. Focus on building automations, improving IT workflows, supporting access reviews and incident response, and evaluating AI productivity tools and MCP integrations.

Location: Remote, United States

Salary: $85,000–$120,000 USD annually, plus equity and benefits.

Company

Stability AI develops generative AI technologies and operates a globally distributed organization.

What you will do

Provide technical support for hardware, software, identity, networking, cloud applications, and workplace systems.
Manage employee onboarding and offboarding, including device setup, account provisioning, and application access.
Configure, secure, deploy, maintain, and track laptops and other IT equipment.
Administer Okta, Google Workspace, Kandji, and related workplace platforms while supporting SSO, MFA, endpoint security, and SaaS applications.
Maintain asset inventories, access records, operational processes, and IT documentation while resolving issues through completion.
Improve IT workflows through automation and support emerging technologies such as AI productivity tools, agentic workflows, and MCP integrations.

Requirements

Experience in IT support, desktop support, systems administration, or a related technical role.
Strong knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications.
Experience administering Google Workspace and device-management tools such as Kandji, Jamf, or similar platforms.
Working knowledge of identity and access management, SSO, MFA, endpoint security, and SaaS administration.
Familiarity with Okta, Slack, Zoom, Atlassian, and GitHub, plus strong troubleshooting and communication skills.
Security-conscious, service-oriented approach with the ability to manage multiple priorities independently.

Nice to have

Experience supporting a globally distributed or remote workforce.
Familiarity with Linux, AWS, Google Cloud, APIs, scripting, or workflow automation using Python or JavaScript.
Experience with IT ticketing, asset-management, knowledge-base, or compliance platforms.
Experience supporting SOC 2, ISO 27001, access reviews, or similar compliance activities.
Exposure to AI assistants, MCP integrations, or agentic workflows.

Culture & Benefits

Remote work within the United States.
Equity and employee benefits are included in the compensation package.
Collaboration with Security, People, Legal, Finance, and Engineering teams.
Opportunity to support emerging AI and workplace technologies.

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