People Operations Team Supervisor (maternity cover contract)

Location: Hybrid role based within commuting distance of the Milton Park, Oxfordshire or Colchester offices, with at least three days per week working in person. Candidates must have the right to live and work in the UK. Milton Park office is expected to relocate to Oxford city centre in late 2027 or early 2028.

Company

hirify.global is a FTSE 100 academic publishing, business intelligence, knowledge and events group; Taylor & Francis produces peer-reviewed books and journals for academics and professionals worldwide.

What you will do

• Supervise and support five People Operations Specialists, providing coaching, mentoring, delegation, and regular feedback.
• Act as the first escalation point for employee lifecycle enquiries and ensure timely, accurate, professional service.
• Support payroll submission and manage employee lifecycle processes across the UK and US region.
• Help implement the Workday HRIS, train the POE team, and develop internal Workday expertise.
• Identify process improvements, streamline operations, improve customer satisfaction, and monitor query SLA performance.
• Own operational data, prepare reports, manage process documentation, and support internal and external audits.

Requirements

• Experience managing and submitting payroll and strong knowledge of HR administration.
• Experience supporting or leading a team, with a collaborative and accountable management style.
• Strong HRIS and data-processing experience, including Workday or the ability to learn new systems quickly.
• Knowledge of regional employment law, compliance, data protection, and secure handling of confidential hirify.globaltion.
• Excellent communication, customer service, problem-solving, time-management, and attention-to-detail skills.
• Right to live and work in the UK, with availability for at least three in-person working days per week.

Culture & Benefits

• Flexible balanced working model combining office collaboration with home or remote work when not working in person.
• 25 days of annual leave, a birthday day off, and three additional discretionary holiday-season days.
• Four paid volunteering days, private medical insurance, life assurance, pension scheme, and optical and medical care.
• Employee assistance programme with 24/7 wellbeing support.
• Share Match plan providing two free shares for each purchased share.
• Inclusive, collaborative environment focused on professional development, wellbeing, and work-life balance.

Hiring process

• Applications are shortlisted on an ongoing basis before the closing date of 15 September 2026.
• Reasonable adjustments are available for candidates who need support during the hiring process.