People Operations Team Lead (maternity cover contract)

Location: Hybrid role requiring at least three days per week in person at the Milton Park, Oxfordshire or Colchester office; candidates must live within a commutable distance and have the right to live and work in the UK.

Salary: Competitive salary plus bonus.

Company

hirify.global is part of Informa, a global academic publishing, business intelligence, knowledge and events business; the role supports Taylor & Francis Group.

What you will do

• Lead and manage five People Operations Specialists across UK and US operations.
• Delegate work, monitor service quality and query SLA performance, and act as the first escalation point for employee lifecycle enquiries.
• Simplify and optimize People Operations processes, identify trends, and implement improvements that increase productivity and customer satisfaction.
• Own team data and reporting, support internal and external audits, and manage process updates with the Continuous Improvement team.
• Implement the Workday HRIS, train the People Operations team, and develop Workday expertise.
• Support payroll submissions to Informa Payroll and ADP.

Requirements

• Experience supporting or leading a team and improving HR processes and employee experience.
• Strong HR administration, HRIS, data processing, compliance, data protection, and local employment law knowledge.
• Experience with Workday or a strong aptitude for learning new systems, processes, and policies.
• Excellent communication, customer service, problem-solving, time management, and attention-to-detail skills.
• Ability to handle confidential information securely and make primary decisions on escalated issues.
• Right to live and work in the UK, with availability for at least three days per week in person at a designated office.

Culture & Benefits

• Flexible balanced working model combining office collaboration with work from home or remotely.
• 25 days of annual leave plus a birthday day off and three additional discretionary holiday-season days.
• Four paid volunteering days per year.
• Private medical insurance, employee assistance programme, life assurance, and optical and medical care.
• Share Match plan and pension scheme.
• Work-life balance and an inclusive environment supporting professional development.

Hiring process

• Applications are shortlisted on an ongoing basis before the closing date of 4 September 2026.
• Reasonable adjustments are available during the hiring process and in the advertised position.