Client Manager (Employee Benefits)

Location: United States context indicated by US-specific benefits and employment compliance requirements; exact work location is not specified.

Company

hirify.global is an independent insurance and financial services company with a team-based ownership model and a broad business presence.

What you will do

• Manage a small-to-medium book of primarily low-complexity employee benefits clients.
• Serve as the primary point of contact throughout the client lifecycle.
• Own Salesforce workflow management, tracking, and data quality for assigned accounts.
• Coordinate internal support teams to resolve claims, billing, and eligibility issues.
• Review work completed by Client Associates before client delivery.
• Coach peers or guide support staff and junior team members when needed.

Requirements

• At least 2 years of relevant experience.
• Experience with Salesforce and OE guide applications.
• Effective oral and written communication skills.
• Problem-solving ability, emotional intelligence, and operational excellence.
• Basic and developing awareness of market dynamics and client segments.
• Active Life and Health License preferred.

Culture & Benefits

• Annual performance bonus and stock purchase opportunity.
• Medical, prescription, dental, vision, FSA, and HSA plans.
• 401(k), life and disability coverage, and additional insurance programs.
• Paid time off, paid holidays, sabbatical, and flexible work options.
• Well-being stipend, family assistance, gift matching, and professional development.
• Team-oriented environment with an associate-first culture and employee ownership.