MBA Account Manager (Employee Benefits)

Location: Dublin, Ohio, United States. Regular in-person client meetings and on-site benefit plan administration are required.

What you will do

• Serve as the primary contact between employee benefits clients and insurance carriers.
• Advise clients on ERISA, COBRA, FMLA, Form 5500, and health care reform compliance.
• Set up new group insurance contracts and manage renewals, contractual changes, policy changes, and endorsements.
• Develop alternative plan strategies, model plans, identify cost-reduction opportunities, and support cross-selling initiatives.
• Prepare applications, determine appropriate carriers, analyze and compare quotes and coverage, and make client recommendations.
• Resolve or oversee client issues involving contract clarifications and billing while maintaining accurate agency management records.

Requirements

• 2+ years of experience in the employee benefits industry or a related marketplace.
• Accident & Health license required, or ability to obtain it within three months of hire.
• Detailed understanding of health and ancillary benefit plan designs and claim procedures.
• Basic understanding of fully insured and partially insured plans.
• Strong analytical, organizational, problem-solving, and client communication skills.
• Experience with Microsoft Word, Excel, and PowerPoint.

Culture & Benefits

• Collaborative, fast-paced team environment with minimal instruction.
• Medical, wellness, dental, and vision benefits.
• 401(k), flexible spending accounts, and health savings accounts.
• Disability and life insurance programs.
• Paid time off, paid family leave, and paid holidays.