Solutions Engineer (MarTech)

Location: Hybrid; JAPAC region

Company

Supermetrics builds an end-to-end marketing intelligence platform that helps more than 200,000 businesses turn marketing data into actionable insights and improve business results.

What you will do

• Present Supermetrics products and value propositions to customers and prospects as a product expert.
• Partner with Sales to build strategic customer relationships across the JAPAC marketing technology market.
• Explain business and technical outcomes to marketing stakeholders and executives.
• Maintain product knowledge, support onboarding and training, and stay current on new releases.
• Capture customer feedback and requirements for the product development team.
• Work with Support and Product Development to resolve critical technical issues and support new MarTech systems.

Requirements

• 5+ years of experience in a technical, customer-facing pre-sales role at a SaaS company or an agency.
• Strong understanding of the MarTech and AdTech landscape, including advertising platforms, analytics tools, and marketing automation platforms.
• Strong presentation and communication skills for explaining technical solutions to marketing professionals and executives.
• Clear understanding of SQL and SQL-based analytics, ideally with hands-on experience.
• Experience with BI and dashboarding tools, cloud data warehouses, and cloud infrastructure platforms.
• Fluent English required; Mandarin is a plus.

Nice to have

• Knowledge of Python, R, or dbt.
• Mandarin language skills.

Culture & Benefits

• Healthcare benefits, generous paid time off, and parental leave.
• Sports and wellbeing allowance.
• Comprehensive benefits package with equity options.
• High-quality work equipment.
• Multicultural, collaborative, and inclusive work environment built on trust, transparency, and customer focus.

Hiring process

• AI is used in early recruitment stages for skills matching and scheduling.
• Final hiring decisions and in-depth interviews are conducted by human team members.