2 часа назад
Call Center Representative
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Call Center Representative: Managing inbound and outbound customer communications to schedule home consultations for a home renovation company. Focus on providing excellent service, coordinating with sales teams, and ensuring high-quality appointment generation.
Company
is a network of trusted home renovation companies across the United States, dedicated to making home improvement faster, easier, and stress-free.
What you will do
- Answer incoming calls and provide excellent customer service for warm generated leads.
- Communicate with customers to ensure quality appointments are issued to sales representatives.
- Collaborate with sales teams to cultivate opportunities for customer growth.
- Handle inbound and outbound communication to coordinate free in-home consultations.
- Represent company offerings with enthusiasm and expertise.
Requirements
Location: Must be based in or able to work in Landover, MD
- Prior experience in a call center role.
- Remodeling or service industry knowledge.
- Excellent computer and phone skills with attention to detail.
- Weekend availability required.
- High energy, flexibility, and a persuasive personality.
Culture & Benefits
- Competitive salary with performance incentives.
- Comprehensive benefits package including medical, dental, and vision.
- Consistent work schedules.
- Professional growth opportunities within a forward-thinking culture.
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