Product Manager, Navigation & Guidance Solutions (Healthcare)

Location: Hybrid or remote within the United States. Candidates within 50 miles of a BCBSMA office in Boston or Hingham must work in the office twice a week; candidates farther than 50 miles work remotely with quarterly office visits.

Salary: $104,670–$127,930 per year, plus eligibility for variable pay.

Company

hirify.global provides health insurance products and healthcare solutions focused on affordability, quality, member experience, and healthcare outcomes.

What you will do

• Develop, enhance, implement, and manage digital healthcare navigation and consumer engagement products.
• Lead cross-functional initiatives and collaborate with Sales, Network Management, Clinical, Operations, Finance, Actuarial, Marketing, Digital, and Technology teams.
• Support business cases, KPI tracking, financial analysis, operational analysis, and product performance monitoring.
• Gather and document business requirements for product enhancements and new services.
• Act as a subject matter expert for assigned products and support sales, broker, and account management efforts through presentations, training, and RFP responses.
• Coordinate with external vendors and support regulatory, compliance, operational readiness, positioning, and communications activities.

Requirements

• Bachelor’s degree required; high school degree or equivalent is the minimum education requirement unless otherwise noted.
• 3–6 years of relevant experience in healthcare, health insurance, product, operations, consulting, or business.
• Experience with health insurance products and services.
• Strong knowledge of healthcare, provider networks, or healthcare delivery systems.
• Strong communication, presentation, analytical, organizational, and problem-solving skills, including communication with senior management.
• Proficiency with Microsoft Excel and PowerPoint, with the ability to manage multiple priorities in a fast-paced environment.

Nice to have

• Familiarity with project management practices and tools such as JIRA and Microsoft Project.
• Experience working with or managing vendors in medical, health insurance, or financial services.

Culture & Benefits

• Hybrid work model with remote flexibility based on distance from a BCBSMA office.
• Paid time off and medical, dental, and vision insurance.
• 401(k) and additional well-being benefits for eligible employees.
• Development resources and opportunities to build an individual career path.
• Emphasis on inclusion, diverse perspectives, wellness, and work-life balance.