Sales Support Assistant

Location: Linthicum Heights, Maryland, USA; showroom-based work with locations between Cross Keys Village, Lithicum, and Annapolis. Monday–Saturday mixed shifts, 10 a.m.–6 p.m.

Salary: $23/hour, based on experience

Company

hirify.global designs and delivers custom storage and organizational solutions for homes, including closets, entertainment centers, pantries, and home offices.

What you will do

• Manage sales leads efficiently and accurately for Design Consultants using the CRM.
• Answer incoming calls and emails from clients and address scheduling and showroom needs.
• Maintain local marketing content across the website, social media, Yelp, and Google Reviews.
• Prepare and distribute weekly reports on rescheduled consultations, open-status jobs, pending clients, and showroom traffic.
• Coordinate follow-ups with Design Consultants and manage client anniversary campaigns and Digital Showroom content.
• Handle sales administration, warranty and trade packages, add-on support, showroom samples, and training coordination.

Requirements

• High school diploma or GED.
• 1–2 years of administrative or customer service experience, preferably in construction, home renovation, home improvement, or a luxury brand environment.
• Ability to work quickly and accurately with data entry.
• Ability to learn and use business systems such as CAD, Epicor, Salesforce, and Microsoft Office.
• Calendar management or regional scheduling experience is preferred.
• Associate degree in business or sales administration is preferred.

Culture & Benefits

• Health insurance covering medical, dental, and vision care.
• PTO days and paid holidays.
• 401(k) retirement plan with company match.
• Career growth and promotional opportunities.
• Company discounts and referral bonuses.