Director, Operations (Transportation & Logistics)

Location: On-site at the Des Peres, Missouri headquarters; candidates must be legally authorized to work permanently in the United States.

Company

hirify.global is a transportation cooperative supporting the United Van Lines and Mayflower brands through a nationwide network of agents and van operators.

What you will do

• Lead transportation operations across multiple product lines, including capacity planning, resource utilization, and service execution.
• Develop strategies to optimize transportation capacity, fleet utilization, and the Contract Truckman network.
• Monitor transportation volume, market capacity, operational performance, profitability, and customer satisfaction.
• Drive process improvements, technology enhancements, best practices, and operational transformation initiatives.
• Partner with agents, Contract Truckmen, customers, sales, and internal business leaders to support network performance and growth.
• Manage budgets and resources, ensure compliance, present strategic recommendations, and coach a high-performing team.

Requirements

• Bachelor's degree in business, transportation, logistics, supply chain, or a related field; equivalent experience may be considered.
• Eight or more years of transportation, logistics, fleet operations, or related industry experience.
• Five or more years of leadership experience managing teams and driving operational results.
• Strong understanding of transportation operations, capacity management, and network optimization.
• Experience using operational and financial performance metrics to guide business decisions.
• Strong communication, relationship-building, problem-solving, and prioritization skills.

Nice to have

• Experience with owner-operators, independent contractors, carriers, or Contract Truckmen.
• Truckload, transportation brokerage, fleet operations, or logistics management experience.
• Experience with transportation load boards, carrier sourcing, or capacity management tools.
• Experience leading network optimization, growth initiatives, or operational transformation.
• Household goods, moving, or transportation industry experience and experience presenting to executive leadership.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off, paid holidays, company-paid life insurance, and disability coverage.
• Tuition reimbursement, professional development, employee assistance, and wellness resources.
• Collaborative cooperative culture focused on shared success and long-term relationships.

Hiring process

• Operational updates, performance metrics, and strategic recommendations are presented to senior leadership as part of the role.
• Reasonable accommodations are available during the application and interview process.