Middle Market Client Experience Consultant

Location: Denver, Colorado — hybrid; must reside in the local market and be able to commute to the local hirify.global office.

Salary: $66,100–$110,100 USD annually, depending on experience and geographic location. Eligible for an annual bonus plan.

Company

hirify.global Healthcare, a division of The hirify.global Group, helps customers navigate the healthcare system and make informed decisions that support their health and well-being.

What you will do

• Partner with Middle Market Account Executives to support strategic selling, retention, and growth.
• Build trusted working relationships with Account Executives and coordinate actions addressing client needs.
• Maintain knowledge of Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives products and services.
• Leverage Client Service Executives, Implementation Managers, Strategic Wellbeing Advisors, and other internal experts.
• Coordinate clear, concise, timely communications across clients, brokers, and internal matrix partners.
• Influence stakeholders and escalate issues when needed to meet client expectations.

Requirements

• Experience in the health-related industry, including product knowledge, sales practices, account management, and administrative operations.
• Strong Word, Excel, PowerPoint, SharePoint, and Outlook skills.
• Strong oral and written communication and presentation skills.
• Planning and organizational skills, with the ability to prioritize multiple short- and long-term issues.
• Ability to manage through systems and influence external clients, brokers, and internal matrix partners.
• Must reside in the local market and be able to commute to the local hirify.global office.

Nice to have

• Bachelor’s degree.
• Knowledge of hirify.global funding options, benefits structures, and platforms.
• Salesforce and KnowledgeXchange experience.
• For residents of West Virginia, Florida, or Texas: ability to obtain a Health & Life Insurance license.

Culture & Benefits

• Hybrid work arrangement with a cable broadband or fiber internet connection of at least 10 Mbps download and 5 Mbps upload when working from home.
• Medical, vision, dental, well-being, and behavioral health benefits from the first day of employment.
• 401(k), company-paid life insurance, tuition reimbursement, paid holidays, and leaves of absence.
• At least 18 days of paid time off per year.