Customer Success Manager (Digital Advertising)

Location: Oslo, Norway; hybrid 3:2 split with a minimum of 3 days in the office

Company

hirify.global is a video advertising technology company helping brands reach audiences on the open web while supporting sustainable publisher revenue.

What you will do

• Coordinate communication between clients, sales, and technical producers throughout campaign delivery.
• Create and manage campaign orders in CRM, Videodrop, and Imagedrop, keeping order and invoice information accurate.
• Support tracking setup, troubleshoot issues, and verify that campaign elements function correctly.
• Organize campaign materials, follow up on missing assets, and ensure all information is logged and complete.
• Coordinate feedback rounds with AdOps and keep campaign pipelines, deadlines, and booking details on track.
• Provide the sales team with updates on bookings, materials, and campaign progress.

Requirements

• Strong organizational skills and the ability to prioritize multiple tasks.
• Clear written and verbal communication skills with strong attention to detail.
• Familiarity with digital advertising, campaign coordination, or ad operations.
• Professional proficiency in Norwegian and English.
• Ability to work in the Oslo hybrid setup with at least 3 office days per week.

Nice to have

• Experience with CRM or campaign management tools such as Microsoft Dynamics CRM, Salesforce, or HubSpot.
• Experience coordinating projects in a fast-paced environment.
• Knowledge of the media or advertising industry.

Culture & Benefits

• Hybrid workplace policy combining in-office collaboration with flexible work locations.
• Collaborative culture centered on discovery, ownership, and shared success.
• Opportunity to work with campaigns delivered across a global advertising network.
• Background checks are conducted for all hires.

Hiring process

• Applications and interviews are reviewed on a continuous basis.
• Background checks are completed for all hires before employment.