Ancillary Team Leader

Location: Omaha, Nebraska, United States; hybrid

Company

hirify.global provides insurance brokerage and employee benefits services for brokers, clients, and carriers.

What you will do

• Lead, onboard, mentor, and provide performance feedback to broker consultant team members.
• Manage an assigned book of brokers and coordinate day-to-day customer service.
• Act as a liaison between insurance carriers and brokers, escalating issues and answering product, underwriting, and process questions.
• Support quoting, renewals, new business applications, plan changes, endorsements, and open enrollment activities.
• Resolve service, claims, and billing issues while maintaining strong relationships with brokers, vendors, carriers, and internal staff.
• Build and maintain client enrollment websites, commission records, databases, and critical case files.

Requirements

• 5+ years of experience in a group health insurance setting preferred.
• Bachelor’s degree preferred.
• Life & Health license required, or ability to obtain it within three months of hire.
• Knowledge of group health insurance products, claims procedures, industry trends, carrier plan options, and underwriting rules.
• Understanding of fully insured, partially insured, minimum premium, and self-insured funding arrangements.
• Strong analytical, organizational, problem-solving, communication, and relationship-management skills; working knowledge of Microsoft Word, Excel, and PowerPoint.

Culture & Benefits

• Hybrid work arrangement.
• Medical, wellness, dental, and vision benefits.
• 401(k), flexible spending accounts, and health savings accounts.
• Disability, life insurance, paid time off, paid family leave, and paid holidays.