Product Manager - Openbank App (Digital Channels) (Fintech)

Location: Madrid, Spain

Company

Santander is a global banking group developing Openbank as a digital, mobile-first bank focused on everyday banking, lending, and investments.

What you will do

• Own the roadmap and prioritisation for a product area or customer journey within the Openbank app.
• Work with Engineering, Design/UX, Data, Operations, Growth, Customer Needs, Risk, Legal, and Compliance to align the squad around customer and business outcomes.
• Lead product discovery using customer feedback, UX research, product data, and experimentation.
• Identify customer friction and simplify complex banking journeys through clear hypotheses, MVPs, product requirements, and success criteria.
• Define and track metrics covering activation, engagement, conversion, retention, self-service, and customer satisfaction.
• Drive features through delivery, launch, and optimisation while collaborating with other Product Managers to create a consistent app experience.

Requirements

• 4–6 years of experience in product management, owning consumer app experiences end to end.
• Experience working with a cross-functional squad in a complex, product-led organisation.
• Strong product sense and experience building simple, intuitive, mobile-first customer experiences.
• Data-informed approach with experience in funnels, instrumentation, experimentation, and product KPIs.
• Strong discovery, prioritisation, communication, stakeholder management, and ownership skills.
• Fluent English required.

Nice to have

• Experience in banking, fintech, financial services, or another regulated digital environment.

Culture & Benefits

• Collaborative, multidisciplinary, agile environment focused on innovation and digital transformation.
• Global career opportunities and broad career paths.
• Holistic wellbeing support through the BeHealthy programme.
• Parental leave, childcare support, and family-friendly programmes.
• Paid opportunities to dedicate working hours to volunteering.