IT Infrastructure Technician 2nd Level Support (Microsoft/Azure)

Location: Brasov, Romania

Company

hirify.global operates within the Freudenberg Group and provides an international environment for medical technology operations.

What you will do

• Provide second-level backend and server support through tickets, email, telephone, and defined communication channels.
• Administer, develop, and optimize the existing server infrastructure.
• Inspect and operate monitoring and backup services to support stable infrastructure operations.
• Identify, assess, process, and resolve security vulnerabilities in the server environment.
• Automate support and infrastructure tasks with scripts such as PowerShell.
• Maintain operating manuals, emergency plans, technical documentation, and asset inventories while supporting IT functional stream leads.

Requirements

• Completed IT studies or comparable professional training, with practical experience in second-level IT support.
• Very good, current knowledge of Microsoft server architecture, including hardware, software, and operating systems.
• Good knowledge of Microsoft technologies, especially Azure Cloud, Active Directory, Entra ID, and Terraform.
• Very good English skills are required; German is an advantage.
• Strong analytical, structured, and problem-solving skills, attention to detail, and the ability to explain complex technical topics clearly.
• Independent working style, effective time management, customer orientation, reliability, flexibility, and collaborative communication skills.

Culture & Benefits

• Work in interdisciplinary and international teams.
• Represent corporate IT standards and collaborate with functional stream leads and stakeholders.
• Follow applicable legal requirements, including GDPR and works council regulations, as well as internal IT security rules.
• Contribute to innovation in information and communication technology.
• Full-time employment in an equal-opportunity and inclusive workplace.