Employee Benefits Account Manager

Location: Remote - Florida

Company

Brown & Brown provides insurance and employee benefits services.

What you will do

• Manage an assigned book of business of approximately $500,000+ and develop long-term client relationships.
• Provide day-to-day client service, respond to inquiries, and escalate issues when necessary.
• Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze proposal results, and develop client presentations.
• Work with client teams to create project plans, deliver service goals, and improve processes and team efficiency.
• Prepare for and facilitate client meetings, including agendas, materials, and resource coordination.
• Delegate administrative and analytical tasks to Benefit Analysts while providing coaching and peer review.

Requirements

• 2–5+ years of health and welfare benefits experience.
• Strong knowledge of employer-sponsored health and welfare plans, benefits administration, Healthcare Reform, carrier products, and industry trends.
• Life, Accident and Health Insurance License required.
• Ability to work independently, anticipate client and team needs, manage time effectively, and follow up diligently.
• Clear written and oral communication, critical thinking, attention to detail, and client-facing skills.
• Strong Microsoft Excel, Word, and PowerPoint skills; a BA/BS is preferred.

Nice to have

• GBA or CEBS certification.
• Client-facing experience in the employee benefits industry.

Culture & Benefits

• Meritocracy-focused culture that rewards self-starters and customer commitment.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Free mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.