Benefits Account Manager - Public Sector

Location: Palm Beach Gardens, Miami, or Ft Lauderdale, Florida. Depending on candidate location, the role may be remote or hybrid with in-office work 3 days per week.

Company

hirify.global, part of Brown & Brown, is an insurance brokerage firm delivering customized insurance solutions through a global network of 700+ locations and approximately 23,000 professionals.

What you will do

• Manage and retain a dedicated book of business focused on public-sector clients.
• Lead benefits implementations, including strategy, timelines, kickoffs, decision-making, and success criteria.
• Coordinate carrier and vendor relationships, service delivery, performance standards, and issue escalation.
• Develop and execute wellness and Open Enrollment strategies aligned with client objectives.
• Assess compliance exposure and incorporate regulatory considerations into renewals, plan changes, and ongoing benefits strategy.
• Serve as a trusted advisor, resolve escalated issues, and collaborate with account management, analytics, and internal teams.

Requirements

• 5+ years of experience in employee benefits account management, benefits consulting, brokerage, or a related client-facing role.
• In-depth knowledge of group medical, dental, vision, pharmacy, life, disability, and workplace benefits.
• Working knowledge of public-sector benefits environments, including municipalities, school districts, counties, state agencies, and other governmental entities.
• Understanding of ACA, ERISA, COBRA, HIPAA, Open Enrollment, public-sector governance, and procurement considerations.
• Bachelor’s degree in a relevant field or equivalent experience, plus an active Life & Health Insurance license or the ability to obtain one within 90 days.
• Strong client relationship management, communication, strategic planning, facilitation, problem-solving, and vendor-management skills.

Nice to have

• Prior experience serving public-sector clients.
• Advanced coursework or continuing education in employee benefits, compliance, or public administration.
• CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP designation.

Culture & Benefits

• Full-time employment with a client-focused, consultative working environment.
• Collaboration across account management, analytics, wellness, carrier, and vendor teams.
• Equal employment opportunity workplace.