Senior Administrative Coordinator I (Veterinary Hospital)

Location: College Station, Texas, United States; onsite staff position

Salary: $50,000 per year

Company

Texas A&M University’s Vet Med Teaching Hospital provides veterinary medical care and supports teaching and clinical services.

What you will do

• Supervise, train, schedule, and evaluate Small Animal Hospital front-desk and client-service staff.
• Oversee admissions, discharges, daily workflow, administrative support, forms, and confidential matters.
• Resolve complex client concerns and complaints while coordinating communication with clinicians, referring veterinarians, students, faculty, and other departments.
• Manage cash-handling compliance, daily cash-drawer closeout, deposits, final payments, and client payment plans.
• Maintain procedures and reference materials, support process improvement, and coordinate administrative compliance activities.
• Coordinate with the EzyVet team on process and procedure updates.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Six years of office administration experience.
• Ability to multitask, collaborate, plan, organize, and resolve administrative problems.
• Working knowledge of spreadsheet, presentation, and word-processing software.
• Strong communication, public-relations, financial, active-listening, and problem-solving skills.
• Employment is contingent on a criminal history investigation and verification of credentials and other required information.

Nice to have

• Bachelor’s degree and five years of administrative and supervisory experience.
• Hospitality, customer-service, or communications training or certification, including CAP certification.
• Animal science or veterinary hospital experience.
• Experience using and managing an electronic medical record system.
• Bilingual English and Spanish communication skills.

Culture & Benefits

• Medical, prescription, dental, vision, life, accidental death and dismemberment, flexible spending, and long-term disability insurance.
• Paid holidays, monthly paid sick leave, and paid vacation.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs, wellness resources, LinkedIn Learning, and professional-development support.
• Educational release time and tuition assistance for degree completion.