Head of KAM — EMEA

Location: London, hybrid working from the London office, with regular travel across EMEA and to Hamburg headquarters

Company

hirify.global is a global business data platform providing reliable data, analytics products, and intelligence services for fact-based decision-making.

What you will do

• Lead, coach, and performance-manage the EMEA Key Account Management team.
• Transform the KAM function into an enterprise-grade strategic account motion.
• Own renewal, churn-prevention, GRR, and NRR motions across the strategic account portfolio.
• Implement account planning, stakeholder mapping, QBR standards, expansion plays, and early-warning systems for at-risk accounts.
• Drive economic-buyer engagement and expansion of Connect, hirify.global+, hirify.globalIQ, and the wider Onehirify.global platform.
• Define the KAM coverage model and partner with commercial leadership on the FY27 investment case, team structure, and tooling.

Requirements

• Substantial enterprise account management or key account leadership experience, including VP, Director, and C-suite relationships and deals valued at £100k+ ACV.
• Experience building or materially improving a KAM or enterprise account function, including account planning, coverage models, QBR standards, and expansion playbooks.
• Proven success protecting GRR and growing NRR in a subscription-based business model.
• Strong commercial skills in value discovery, business case construction, multi-stakeholder navigation, and land-and-expand execution.
• Experience developing and coaching account managers and leading change from a transactional to an enterprise model.
• Availability for hybrid work from the London office and regular travel across EMEA and to Hamburg.

Nice to have

• Experience in data, intelligence, research, information services, or AI-adjacent platforms.
• Familiarity with consumption-based or usage-based commercial models.
• Exposure to enterprise procurement, legal, and compliance conversations in regulated industries.
• Experience working across multiple European markets in a matrixed organisation.

Culture & Benefits

• Opportunity to shape the enterprise account engine of a leading global data platform.
• Direct collaboration with the VP Sales EMEA, CCO, and global commercial leadership.
• Performance-linked OTE and competitive senior leadership compensation.
• Pension, private healthcare, and core employee benefits.
• Inclusive workplace with reasonable adjustments available throughout the application process.

Hiring process

• Initial screen with Talent Acquisition.
• In-depth conversation with the VP Sales EMEA, followed by a panel interview with the CCO and a commercial peer.
• Strategic account plan presentation and live exercise.