Strategic Accounts Sales Support Specialist

Location: Hybrid role in Germantown, Wisconsin, United States

Company

hirify.global, an Air Liquide company, supplies industrial, medical, and specialty gases, safety products, ammonia products, and process chemicals across the United States.

What you will do

• Support commercial leaders and strategic account stakeholders as a centralized point of contact.
• Assist with customer contract management, internal communications, and digital file organization.
• Coordinate implementation timelines and documentation for account rollouts with cross-functional subject matter experts.
• Manage new account setups, credit reviews, reporting, and order-to-cash issue resolution.
• Coordinate the transition and ramp-down of migrated or de-marketed strategic accounts.
• Identify process improvements, document best practices, and provide progress updates to stakeholders.

Requirements

• High school diploma or equivalent.
• At least 2 years of inside sales, customer service, or relevant hirify.global or industry experience.
• Strong written and verbal communication skills.
• Experience with Microsoft Office or Google Suite.

Nice to have

• Bachelor’s degree.
• Exposure to commercial contract terms and conditions.
• Experience manipulating datasets and analyzing data from multiple sources.

Culture & Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Disability, life, AD&D, and Employee Assistance Program coverage.
• Vacation, sick time, floating holidays, paid holidays, parental leave, and bereavement leave.
• 401(k) plan with company matching funds.
• Tuition reimbursement, discounted tuition for eligible dependents, and a scholarship program.
• Focus on safety, customer success, sustainability, innovation, and professional growth.