Employee Benefits Senior Account Manager

Location: Hybrid role in Orlando, Florida, United States

Company

hirify.global is a large insurance brokerage and consulting firm with approximately $3 billion in revenue, more than 10,500 associates, and around 200 offices nationwide.

What you will do

• Manage a complex book of employee benefits business with multiple funding arrangements and customized plans.
• Serve as the primary client contact and liaison with insurance carriers, providing consultative support and overseeing service delivery.
• Lead client renewals, analyze utilization results, negotiate with carriers, and present recommendations in client meetings, including on-site meetings.
• Advise clients on employee benefits compliance, including ERISA, COBRA, FMLA, Form 5500 reporting, and Health Care Reform.
• Coordinate technical resources, develop employee communications, and resolve issues involving contract interpretation and billing.
• Review client deliverables, train Account Management colleagues, and stay current on regulatory and industry developments.

Requirements

• 4+ years of experience in employee benefits or a related marketplace.
• Strong practical understanding of employee benefit plan design, funding arrangements, and compliance requirements.
• Active Life and Disability insurance license, or ability to obtain one within four months of employment.
• Proficiency with Microsoft Office and internet-based applications.
• Strong communication, negotiation, presentation, judgment, organization, and attention-to-detail skills.
• A bachelor’s degree and prior customer service experience are preferred.

Culture & Benefits

• Competitive pay, incentives, and employer-sponsored benefits.
• Medical, dental, vision, wellness, life and disability insurance, 401(k), flexible spending accounts, and health savings accounts.
• Paid time off, paid family leave, and paid holidays.
• Employee recognition programs, wellness initiatives, college scholarships for associates’ children, and financial assistance programs.
• Professional development resources and diversity, inclusion, and community engagement programs.