Employee Benefits Account Specialist (Insurance)

Location: Lambertville, NJ, USA

Salary: $30.00–$38.00 hourly

Company

Brown & Brown provides insurance brokerage and employee benefits services.

What you will do

• Support an assigned book of business and the Producer and Account Executive with daily account servicing.
• Provide customer service to client employees and carrier account management teams.
• Research and resolve claims, enrollment inquiries, and discrepancies.
• Prepare employee documentation covering medical, prescription drug, dental, vision, FSA, COBRA, Healthcare Reform, and federal and New Jersey mandates.
• Assist with renewal proposals, compliance reviews, summary plan documents, employee communications, and sales database updates.
• Support client projects including carrier transitions, dependent verification audits, billing reconciliation, wellness initiatives, compensation statements, enrollment processing, and consultant invoicing; participate in client meetings.

Requirements

• NJ Life and Health license in good standing required within 60 days of hire.
• 2+ years of progressive experience in insurance, human resources, or a brokerage firm.
• Proficient knowledge of Microsoft Windows, including Word, Excel, PowerPoint, and Publisher, with the ability to create, edit, and merge letters, spreadsheets, and labels.
• Proficient use of office equipment, including copy machines, printers, fax machines, and binding machines.

Nice to have

• Bachelor’s degree strongly preferred.

Culture & Benefits

• Meritocratic culture emphasizing initiative, customer focus, teamwork, and a positive office environment.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts; eligibility criteria and waiting periods may apply.