Employee Benefits Account Specialist (Insurance)

Location: Lambertville, New Jersey, USA

Pay: $30.00–$38.00 per hour

Company

Brown & Brown provides insurance brokerage and employee benefits services for clients and their employees.

What you will do

• Provide daily client service support to an assigned book of business, the Producer, and the Account Executive.
• Research and resolve employee claims, enrollment inquiries, and discrepancies.
• Prepare documentation and educate employees about medical, prescription drug, dental, vision, FSA, COBRA, healthcare reform, and applicable mandates.
• Assist with customer renewal proposals, compliance reviews, client disclosures, summary plan documents, and employee communications.
• Support client-specific projects including carrier transitions, dependent verification audits, billing reconciliation, wellness initiatives, enrollment processing, and invoicing.
• Participate in client calls and meetings while promoting effective teamwork and client support.

Requirements

• NJ Life and Health license required within 60 days of hire.
• At least 2 years of progressive experience in insurance, human resources, or a brokerage firm.
• Proficiency with Microsoft Windows, including Word, Excel, PowerPoint, and Publisher.
• Ability to create, edit, and merge letters, spreadsheets, labels, and related documents.
• Proficient use of standard office equipment.
• Bachelor’s degree preferred.

Culture & Benefits

• Meritocratic culture focused on initiative and doing what is best for customers.
• Medical, prescription drug, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.