Senior Client Manager (Employee Benefits)

Location: Rancho Cordova or Concord, California, United States

Salary: $100,000–$140,000 annual base salary, excluding bonuses and benefits.

Company

hirify.global Insurance Brokers & Consultants is a United States insurance brokerage and consulting firm with more than 3,000 employees across 60+ offices.

What you will do

• Serve as the primary client contact and subject matter expert for employee benefits accounts.
• Manage day-to-day client service, escalations, complex coverage questions, and compliance inquiries.
• Analyze census and experience data for new and renewal business.
• Conduct carrier marketing, obtain quotes, compare plan designs, and evaluate alternatives.
• Present recommendations, negotiate premiums and plan terms, and manage carrier and vendor relationships.
• Lead open enrollment planning, prepare client materials, and support Producers with sales and new business activities.

Requirements

• 5+ years of employee benefits account management experience with a brokerage, consulting firm, or health insurance carrier.
• Strong knowledge of benefits renewals, plan design, carrier markets, and medical, dental, vision, life, disability, and ancillary benefits.
• Active California Life & Health Insurance License.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Strong communication, organization, problem-solving, client service, and prioritization skills.
• Ability to manage multiple deadlines in a deadline-driven, client-facing environment.

Nice to have

• Experience with mid-market or large-group employee benefits clients.
• CEBS, PHR, BGA, or CLU designation.
• Experience mentoring junior staff and supporting team workflows.

Culture & Benefits

• Paid time off and company holidays.
• Paid parental leave and family-supportive benefits.
• 401(k) with company match.
• Medical, dental, vision, wellness, and employee assistance programs.
• Professional development, tuition reimbursement, mentorship, employee recognition programs, and referral bonuses.
• Employee Resource Groups and an inclusive culture focused on production and service excellence.