WM Insurance Assistant

Location: Onsite in Jackson, Mississippi, United States

Company

Insurance services company supporting commercial property and casualty account servicing.

What you will do

• Support account management and underwriting teams with routine tasks and established projects.
• Coordinate information flow to resolve accounting, audit, and underwriting questions.
• Verify, invoice, and process insurance policies, endorsements, claims, and related transactions.
• Maintain customer databases, files, claim reports, expiration lists, and insurance summaries.
• Prepare and revise insurance proposals or quotes, proofread documents, and issue binders, policies, and endorsements as directed.
• Handle incoming calls and mail and assist with account receivable reconciliation.

Requirements

• At least 1 year of customer service experience.
• High school diploma or graduate equivalent degree.
• Experience with clerical functions, including photocopying, faxing, filing, and data entry.
• Working knowledge of Microsoft Office and the ability to navigate multiple computer systems.
• Strong analytical, communication, organizational, multitasking, and prioritization skills.
• Ability to follow policies and procedures, adapt to changing priorities, and work effectively across organizational levels.

Culture & Benefits

• Full-time employment with medical, dental, vision, wellness, and life insurance benefits.
• 401(k), flexible spending accounts, and health savings accounts.
• Short- and long-term disability coverage.
• Paid time off, paid family leave, and paid holidays.