Adjuster, Claims, Associate (Insurance)

Location: Charlotte, North Carolina, United States; hybrid schedule with two days in an office

Company

hirify.global is a property and casualty insurance company serving mid-sized commercial enterprises in construction, manufacturing, and healthcare.

What you will do

• Support adjusters throughout all phases of the claim lifecycle and help drive claims to timely conclusion.
• Respond to inquiries from policyholders, claimants, injured workers, agencies, and other stakeholders.
• Gather and verify missing or incomplete information from policyholders, claimants, witnesses, vendors, and other relevant parties.
• Prepare state filings, closing documents, correspondence, and other administrative materials in line with company and regulatory requirements.
• Maintain accurate claim records and documentation in the claims management system.
• Coordinate appraisers, attorneys, and contractors, and process payments and invoices according to company policies.

Requirements

• Associate's degree or an equivalent combination of education and experience.
• One year of experience in insurance, claims, or customer service is preferred.
• Ability to obtain required state licensing.
• Proficiency in Microsoft Office Suite; familiarity with claims management software is preferred.
• Strong verbal and written communication skills, relationship-building ability, organization, and prioritization.
• High data-entry accuracy and strong attention to detail.

Culture & Benefits

• Competitive base pay and performance-based incentive pay.
• Health and welfare benefits, a 401(k) savings plan with profit sharing, and paid time off.
• Flexible work arrangements supporting work-life balance.
• Collaborative workplace focused on professional growth and excellence.