Lead Clinical Administrative Coordinator (Healthcare)

Location: Rehab Services, 101 Main Street, Suite 105, Medford, MA, United States. Full-time day shift, Monday through Thursday from 7:30 a.m. to 6:00 p.m. and Friday from 7:30 a.m. to 12:30 p.m.; no nights, weekends, or holidays required.

Pay range: $20.12–$25.15 per hour.

Company

hirify.global operates hospitals, urgent care locations, outpatient services, community physician practices, and local health programs serving communities north of Boston.

What you will do

• Lead and coordinate the work of assigned clinical administrative staff.
• Manage the practice referral process and support effective coordination of care.
• Assist with coverage planning, staffing, scheduling, onboarding, training, and access setup for new staff.
• Support template creation, productivity improvements, performance improvement initiatives, and special projects.
• Assist with regulatory compliance reviews and identify operational improvement needs.
• Manage copay collection logs, daily deposits, practice meetings, and front-desk and clinical-area supply inventory.

Requirements

• Associate degree and three years of customer-support experience, or a high school diploma/equivalent and five years of customer-support experience, including at least two years in healthcare.
• Knowledge of the healthcare delivery system and ability to manage multiple priorities.
• Computer literacy, including email, Microsoft Office programs, scheduling applications, and hospital network systems.
• Strong written and verbal communication, interpersonal, organizational, and attention-to-detail skills.
• Ability to maintain confidential medical information and work independently with flexible assignments.
• Ability to perform frequent sitting, occasional standing, computer-based work, and lifting of 10–15 pounds.

Nice to have

• Five years of healthcare experience, including staffing and scheduling.
• Bilingual communication skills.

Culture & Benefits

• Work in a community-focused rehabilitation and healthcare environment.
• Support health, financial security, and career growth through a comprehensive Total Rewards package.
• Compensation considers relevant experience, certifications, education, skills, and internal equity.
• Regular schedule with no nights, weekends, or holidays.