Patient Care Coordinator - Medical Oncology

Location: West Cancer Center, Tigard, Oregon, United States

Salary: $19.50–$28.47 per hour

Company

Compass Oncology is a privately owned cancer care and research facility and a member of hirify.global, providing multidisciplinary oncology care and access to clinical trials.

What you will do

• Schedule office visits, laboratory appointments, chemotherapy appointments, tests, and other provider-ordered services.
• Coordinate external referrals and serve as a liaison between patients and medical staff.
• Answer incoming calls, assess patient needs, triage calls, and communicate messages through the patient portal.
• Maintain accurate patient demographic and insurance information.
• Research and respond to routine and non-routine patient inquiries while escalating complex issues appropriately.
• Participate in team huddles, staff meetings, onboarding, training, and collaborative efforts across departments.

Requirements

• High school diploma or equivalent required; a college degree is preferred.
• At least two years of office experience, preferably in a medical setting.
• Knowledge of medical terminology is highly desired.
• Strong organizational, critical-thinking, written, and verbal communication skills.
• Ability to remain calm, professional, and compassionate in a high-volume specialty practice and during emotionally stressful patient interactions.
• Proficiency with Microsoft Outlook and Word required.

Culture & Benefits

• Full-time schedule of 40 hours per week, Monday through Friday, in an office environment.
• Medical, dental, vision, life, and disability coverage.
• Health Savings Account, flexible spending accounts, critical illness, hospital, and legal plans.
• Paid time off, holiday plans, retirement savings plans, wellness programs, and an employee assistance program.
• Regular collaboration through weekly provider-led team huddles and staff meetings.