Onsite Care Coordination Representative (Health Information Management)

Location: Onsite at a hirify.global client site in Skokie, Illinois, USA. Occasional after-hours or weekend work may be required. Remote-capacity responsibilities may be performed only with reliable internet and a designated, secure, private workspace.

Salary: $22–$25 per hour

Company

hirify.global provides care coordination and health information management services for client healthcare sites.

What you will do

• Process electronic filing, orders and referrals, insurance verifications, prior authorizations, and patient medical forms.
• Evaluate medical documents and file them accurately in patient electronic health records.
• Navigate multiple EHR platforms, internal systems, and open applications while maintaining high productivity.
• Track hourly work, transaction counts, performance targets, and reasons for any variance from standards.
• Follow client protocols, service-level agreements, filing procedures, and compliance requirements.
• Protect sensitive information under HIPAA and provide professional service to patients, vendors, visitors, coworkers, and management.

Requirements

• High school diploma or equivalent required.
• Experience in a high-volume, fast-paced environment with strong accuracy and attention to detail.
• Intermediate computer skills, including Microsoft Office Suite and the ability to adapt to company-specific software.
• Strong data entry and typing skills, with the ability to navigate multiple programs and applications efficiently.
• Ability to perform sitting, standing, walking, reaching, driving, and occasional lifting of up to 25 pounds.
• Ability to work onsite at the designated Skokie client site and maintain secure handling of sensitive data.

Nice to have

• Experience with health information management concepts, EHRs, or medical terminology.

Culture & Benefits

• Training and cross-training across multiple EHR systems.
• Structured client protocols, planning guidelines, and service-level standards.
• Opportunities to support additional team coverage through cross-training.
• Secure and private workspace required for any remote-capacity responsibilities.