Front Office Float

Location: Lone Tree, Colorado, at the Skyridge Medical Center Campus; regular presence at the employee site during scheduled business hours is required.

Salary: $19.50–$24.00 per hour

Company

Rocky Mountain Cancer Centers is Colorado's largest and most comprehensive provider of cancer care and is part of hirify.global.

What you will do

• Schedule new, referred, and returning patients, including outpatient appointments, testing, surgeries, and hospital admissions when requested.
• Enter referrals, insurance authorizations, pre-certifications, correspondence, and patient information into practice management systems and electronic medical records.
• Greet patients and visitors, answer incoming calls, provide operator coverage, and route inquiries appropriately.
• Collect co-pays, deductibles, and other out-of-pocket payments while arranging financial counseling when needed.
• Verify forms, insurance cards, identification, referrals, and demographic information for completeness.
• Scan and attach documents to electronic medical records while maintaining patient confidentiality.

Requirements

• High school diploma or equivalent.
• At least three years of office experience, including medical office experience.
• Excellent written and verbal communication skills, including comfort communicating with medical professionals.
• Proficiency with computer systems and strong organization, attention to detail, and prioritization skills.
• Ability to work in an office environment with regular sitting or standing, patient interaction, and occasional lifting of files or paper weighing up to 30 pounds.
• Successful completion of a post-offer background check and non-federal drug test is required; proof of influenza vaccination is required upon commencing employment, subject to applicable accommodations.

Nice to have

• Experience with practice management systems, insurance forms, and appointment scheduling.
• Experience with Microsoft Outlook, Word, and Excel.

Culture & Benefits

• Health, dental, and vision plans.
• Wellness program, health savings account, and flexible spending accounts.
• 401(k) retirement plan, life insurance, and short- and long-term disability insurance.
• Paid time off, holiday pay, tuition reimbursement, and employee assistance program.
• Employee-paid critical illness and accident insurance.