Patient Care Coordinator - Medical Oncology

Location: West Cancer Center, Tigard, Oregon, United States. Full-time, onsite office role, Monday–Friday, 40 hours per week.

Salary: $19.50–$28.47 per hour.

Company

hirify.global provides comprehensive surgical, medical, and radiation oncology, pathology, palliative care, and cancer research services as part of The US Oncology Network.

What you will do

• Schedule office visits, laboratory appointments, chemotherapy appointments, tests, and other provider-ordered services.
• Coordinate external referrals and serve as a liaison between patients and medical staff.
• Answer incoming calls, assess patient needs, triage calls, and communicate messages through the patient portal.
• Maintain accurate patient demographics and insurance information.
• Research and respond to routine and complex patient inquiries while escalating issues when appropriate.
• Participate in team huddles, staff meetings, onboarding, training, and collaborative quality-of-care activities.

Requirements

• High school diploma or equivalent required; college degree preferred.
• At least two years of office experience, preferably in a medical setting.
• Knowledge of medical terminology and standard medical office practices is highly desired.
• Ability to apply critical thinking when reading, interpreting, and executing provider orders.
• Excellent organization, prioritization, written communication, and verbal communication skills.
• Proficiency with Microsoft Outlook and Word, plus the ability to remain calm and compassionate when supporting patients and families under significant medical and emotional stress.

Culture & Benefits

• Patient-centered, collaborative environment focused on compassionate cancer care.
• Medical, dental, vision, life, and disability insurance.
• Health Savings Account, Flexible Spending Accounts, critical illness, hospital, and legal plans.
• Paid time off, holiday plans, retirement savings plans, wellness programs, and an employee assistance program.
• Additional employee perks, including Jeans Fridays.