MBA BST Account Manager

Location: Elmwood Park, NJ; Marlton, NJ; Melville, NY; or Blue Bell, PA. The role includes attending on-site client open enrollment and renewal meetings and traveling up to 10% of the time.

Salary: $68,000–$73,000 per year.

Company

hirify.global provides insurance and employee benefits services for clients.

What you will do

• Manage and retain assigned association and non-association employee benefits accounts.
• Support new clients transitioning to My Benefit Advisor and maintain accurate customer and policy data across MBA and carrier platforms.
• Schedule renewal meetings, support annual open enrollment, review benefit options and alternative carriers, and attend client meetings as needed.
• Handle inbound and outbound calls, research issues, complete forms, track claims, and resolve client requests within established service levels.
• Support account executives and sales associates with client concerns and sales-related activities.
• Maintain carrier relationships, monitor pending issues, and respond to emails and voicemails within 24 business hours whenever possible.

Requirements

• At least 2 years of insurance industry experience supporting healthcare products, including medical, dental, vision, life, disability, FSA, HSA, and HCRA plans.
• High school diploma or GED.
• Accident and Health license, or the ability to obtain it within three months of hire.
• Strong problem-solving, communication, organizational, prioritization, and relationship-building skills.
• Proficiency with Microsoft Office products, including Excel.
• Ability to work in a fast-paced team environment with minimal instruction and travel up to 10%.

Nice to have

• Working knowledge of Health Care Reform, MSP, HIPAA, and COBRA regulations.
• Participation in insurance education seminars and training.

Culture & Benefits

• Medical, wellness, dental, and vision benefits.
• 401(k), flexible spending accounts, and health savings accounts.
• Short- and long-term disability and life insurance.
• Paid time off, paid family leave, and paid holidays.