System Administrator / Tier II Support (Cybersecurity)

Location: Greenwood Village, Colorado; must be local to the work location. Occasional telework is available, with travel to additional office locations of 10% or less.

Salary: $68,812.50–$119,651.59 annually.

Company

hirify.global is an equal opportunity employer and federal government contractor.

What you will do

• Provide Tier II support through phone, email, ticketing systems, and in-person assistance.
• Install, configure, update, and maintain Windows operating systems, applications, security software, and IT infrastructure.
• Diagnose desktop, laptop, printer, hardware, software, and network issues.
• Administer Active Directory, group policies, user accounts, access permissions, and asset inventories.
• Monitor system performance, availability, vulnerabilities, and security incidents.
• Apply system upgrades, patches, and firmware updates while collaborating with internal teams, vendors, and senior IT staff.

Requirements

• 2–4 years of experience with a BS/BA, 0–2 years with an MS/MA, or 8–10 years with a high school diploma.
• Active TS/SCI clearance required, with the ability to obtain a polygraph.
• DoD-approved 8570 IAT Level II certification required, such as Security+ or CISSP.
• Proficiency with Windows, desktop hardware troubleshooting, Active Directory, Exchange, virtualization, networking protocols, and network hardware.
• Basic scripting and automation skills with PowerShell, Bash, or Python, plus experience with Linux systems.
• Ability to work independently, communicate clearly, provide customer-oriented support, and lift IT equipment weighing up to 50 lbs.

Nice to have

• Linux system administration experience.
• Experience with Voice over IP phone systems.
• Experience with Microsoft On-Premise Software Center Configuration Management.

Culture & Benefits

• Regular full-time employment with a flexible 9/80 schedule covering core hours from 9:00 AM to 3:00 PM.
• On-call support may be required, including occasional after-hours and weekend coverage.
• Benefits may include health and life insurance, paid time off, holiday pay, disability coverage, retirement and savings plans, learning and development, and wellness programs.
• Equal opportunity employment with no discrimination against protected employees or applicants.