Outside Property Claim Associate (Insurance)

Location: Memphis, Tennessee; candidates must reside in or be willing to relocate at their own expense to the assigned territory. The role is based remotely with mobile work at residential and commercial locations, from the primary residence, or at the nearest hirify.global office. Catastrophe deployments to other states may be required.

Annual base salary: $52,600–$86,800, plus eligibility for performance-based cash incentive awards.

Company

hirify.global is a property and casualty insurance company focused on serving customers and communities through collaboration and innovation.

What you will do

• Complete a structured 9–12 month training program covering insurance policies, claim processes, systems, and procedures.
• Review, investigate, evaluate, and document first-party property claims under supervision.
• Gather information from policyholders, claimants, witnesses, and third-party providers.
• Interpret policy coverage and establish accurate scopes of building and contents damage for written or computer-assisted estimates.
• Communicate professionally with customers, claimants, agents, and internal stakeholders while maintaining accurate claim records.
• Participate in catastrophe response deployments and inspect structures, roofs, attics, crawl spaces, and other areas as required.

Requirements

• High school diploma or GED and at least one year of customer service experience.
• Valid driver's license.
• Bachelor's degree and prior customer service or insurance experience are preferred qualifications.
• Willingness to obtain and maintain an adjuster or other required insurance license, generally within three months of starting.
• Proficiency in Microsoft Word, Excel, and Outlook, with willingness to learn claims management and estimating software.
• Ability to climb a 38–49-pound ladder, walk on roofs, enter tight spaces, manage physical inspections, communicate clearly, make sound decisions, and handle multiple priorities.

Nice to have

• Bachelor's degree.
• Internship or work experience in customer service or insurance.
• UAS Remote Pilot Certification, where required for the role.

Culture & Benefits

• Health insurance coverage is available to employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching is provided on the first 5% of eligible pay, along with a company-funded pension plan.
• Benefits include at least 20 days of paid time off annually and nine paid company holidays.
• Wellness resources include mental health counseling, health coaching, caregiving support, tools, and discounts.
• Volunteer and charitable giving programs support participation in local communities.