Senior Individual Disability Claims Specialist (Insurance)

Location: Remote within the United States; the primary office location is Pittsfield, Massachusetts. Occasional travel to meet business needs is required.

Salary: $80,610.00–$132,435.00 per year, with potential eligibility for additional incentive compensation.

Company

hirify.global provides insurance and wellbeing-focused financial protection services.

What you will do

• Make thoughtful, timely decisions to resolve complex individual disability claims and client issues.
• Analyze medical, financial, policy, and other claim documentation.
• Provide accurate claims decisions in a fast-paced, time-sensitive environment.
• Apply state and department of insurance regulations to claims handling.
• Collaborate with internal and external partners across business divisions.
• Support less-experienced colleagues and contribute to department innovations.

Requirements

• At least 5 years of experience handling individual disability insurance claims.
• College or university degree, or a high school diploma with extensive relevant experience.
• Understanding of claims management techniques, critical thinking, analysis, and investigation.
• Strong written and verbal communication, customer service, attention to detail, negotiation, and solution-development skills.
• Ability to prioritize competing demands and meet deadlines.
• Legal authorization to work in the United States without employer visa sponsorship is required.

Culture & Benefits

• Fully remote work arrangement with occasional business travel.
• Support for professional growth through skill-building and leadership development.
• Opportunities to participate in philanthropic initiatives and community-building activities.
• Flexible, inclusive benefits and wellbeing resources for eligible full-time employees.
• Work alongside colleagues committed to high ethical standards and inclusion.