Team Leader - 12 month Secondment

Location: Truro, United Kingdom

Company

hirify.global delivers BT Solutions and manages customer contract and revenue-generating activities.

What you will do

• Supervise a sales advisory team and field sellers, guiding strategic sales and customer advisory approaches.
• Coordinate customer-base expansion, lead generation through websites and calls, and usage of BT products and services.
• Support contract renewals and maintain customer-specific pricing, contract data, comparison matrices, and reporting.
• Resolve pricing issues and customer or field escalations with internal operational resources.
• Create custom reports, metrics, and data analyses covering ordering history and buying patterns.
• Monitor service, quality, and timeliness objectives while supporting sales process improvements.

Requirements

• Experience with collaboration, communication, problem solving, and decision making.
• Skills in data analysis, requirements analysis, KPI and metric design, and sales planning.
• Experience with solution selling, account management, sales operations, and performance management.
• Ability to support talent management, facilitate learning delivery, and demonstrate inclusive leadership.
• Based in or able to work from the Truro, United Kingdom location.

Culture & Benefits

• 12-month secondment arrangement.
• Work focused on customer renewals, sales advisory, operational collaboration, and measurable service objectives.