Senior Business Development Manager (Managed Services)

Location: London, Birmingham, Bristol, or Manchester; hybrid working with 3 days per week at the contractual location and 2 days working from home.

Company

BT Business is a UK B2B telecommunications and technology provider serving 1.2 million business customers with secure connectivity and collaboration platforms.

What you will do

• Identify, qualify, and shape managed services opportunities across target corporate accounts.
• Lead discovery conversations to understand business objectives, operational challenges, service management requirements, and technology roadmaps.
• Build trusted-advisor relationships with executive stakeholders and influence customers before formal RFP processes.
• Develop pursuit strategies, proposals, and business cases demonstrating service assurance, operational efficiency, total cost of ownership, return on investment, and long-term value.
• Coordinate virtual teams across solution design, service management, delivery, operations, legal, commercial, and bid functions.
• Identify procurement routes and timelines and travel to meet customers and colleagues as required.

Requirements

• Demonstrable sales experience in managed services, including complex multi-tower opportunities.
• Strong understanding of managed services markets, sourcing strategies, insourcing, co-sourcing, outsourcing, and managed services models.
• Experience building trusted-advisor relationships and influencing C-suite stakeholders.
• Strong commercial acumen, including opportunity qualification, competitive mitigation, and proposal development.
• Experience leading and leveraging large virtual teams.

Nice to have

• Industry and market knowledge, including competitor offerings and emerging technologies.
• Experience in complex, regulated enterprise environments such as financial services.
• Telecommunications industry experience and knowledge of managed services accreditations and methodologies.

Culture & Benefits

• On-target commission and a company car scheme or cash alternative.
• Private healthcare for employees and families, plus 24/7 private virtual GP appointments for UK colleagues.
• BT pension scheme with a minimum 5% employee contribution and 10% BT contribution.
• 25 days of annual leave, increasing with service, plus family and carer’s leave.
• Training and development opportunities and access to BT Shares Saving schemes.
• Equal family leave and enhanced women’s health support.