Назад
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11 часов назад

Customer Svc Rep

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Svc Rep (Customer Service and Terminal Operations): Providing customer service for energy terminal customers through order processing, scheduling, inventory management, and bill-of-lading preparation with an accent on accurate movement tracking, reporting, and customer communication. Focus on maintaining Galahad records, analyzing product throughput, reconciling inventories, and supporting month-end billing processes.

Location: Onsite in Blytheville, Arkansas, United States

Company

hirify.global operates energy infrastructure across North America, providing energy transportation and storage services.

What you will do

  • Provide customer service, respond to inquiries, and maintain customer paperwork.
  • Process orders, coordinate schedules and product movements, and communicate with customers, surveyors, terminal personnel, and regulatory personnel.
  • Update the Galahad system with inbound and outbound movements, gauges, variances, reports, and plant operating orders.
  • Calculate customer inventories, review truck rack activity, and distribute daily customer reports.
  • Prepare bills of lading and support month-end close activities for accounting and customers.
  • Perform general office duties and keep reports, records, and documentation accurate and current.

Requirements

  • 2–4 years of relevant experience.
  • High school diploma or GED.
  • Intermediate computer skills, including above-average proficiency with Microsoft Excel, Word, and Outlook.
  • Basic mathematics skills and strong verbal and written communication skills.
  • Customer-oriented, detail-focused, professional, and able to work independently or in a team.
  • Successful completion of a background screen and drug test is required after a job offer; willingness to work onsite and overtime is required.

Nice to have

  • Knowledge of Galahad.

Culture & Benefits

  • Office-based work environment.
  • Work is performed according to company policies, procedures, and operational rules.
  • Focus on safe, efficient, and environmentally responsible energy infrastructure services.

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