11 часов назад
Customer Svc Rep
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Svc Rep (Customer Service and Terminal Operations): Providing customer service for energy terminal customers through order processing, scheduling, inventory management, and bill-of-lading preparation with an accent on accurate movement tracking, reporting, and customer communication. Focus on maintaining Galahad records, analyzing product throughput, reconciling inventories, and supporting month-end billing processes.
Location: Onsite in Blytheville, Arkansas, United States
Company
operates energy infrastructure across North America, providing energy transportation and storage services.
What you will do
- Provide customer service, respond to inquiries, and maintain customer paperwork.
- Process orders, coordinate schedules and product movements, and communicate with customers, surveyors, terminal personnel, and regulatory personnel.
- Update the Galahad system with inbound and outbound movements, gauges, variances, reports, and plant operating orders.
- Calculate customer inventories, review truck rack activity, and distribute daily customer reports.
- Prepare bills of lading and support month-end close activities for accounting and customers.
- Perform general office duties and keep reports, records, and documentation accurate and current.
Requirements
- 2–4 years of relevant experience.
- High school diploma or GED.
- Intermediate computer skills, including above-average proficiency with Microsoft Excel, Word, and Outlook.
- Basic mathematics skills and strong verbal and written communication skills.
- Customer-oriented, detail-focused, professional, and able to work independently or in a team.
- Successful completion of a background screen and drug test is required after a job offer; willingness to work onsite and overtime is required.
Nice to have
- Knowledge of Galahad.
Culture & Benefits
- Office-based work environment.
- Work is performed according to company policies, procedures, and operational rules.
- Focus on safe, efficient, and environmentally responsible energy infrastructure services.
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