Team Lead, Assistant Relationship Manager for Greater China (AVP) (Private Banking)

Location: BOS Singapore

Company

hirify.global is a private bank within the OCBC Group, serving clients through a global network of subsidiaries and offices.

What you will do

• Support the Market Head, Team Heads, and Relationship Managers while managing a team of Assistant Relationship Managers.
• Provide training, mentoring, guidance, staffing coverage, and career development support for Assistant Relationship Managers.
• Coordinate front-office dissemination activities and collaborate with stakeholders across departments.
• Review and improve processing workflows to increase operational efficiency and service quality.
• Investigate queries, resolve issues, prepare management reports, and coordinate business continuity and administrative activities.
• Support regulatory compliance, surveillance, remediation, operational risk controls, and revenue targets.

Requirements

• At least 8 years of relevant experience in client servicing, operations, or sales support within financial institutions.
• Previous team management experience.
• Bachelor’s degree or diploma from a reputable institution.
• Strong understanding of financial products and services, with meticulous attention to detail.
• Excellent interpersonal, communication, collaboration, and client-interfacing skills; able to work in a fast-paced environment.
• Chinese proficiency is required to deal with Chinese clients.

Nice to have

• CACS certification.
• Future-oriented mindset with the ability to innovate and adapt to change.

Culture & Benefits

• Culture focused on openness, teamwork, and fairness.
• Professional and personal development programmes.
• Attractive remuneration and non-financial benefits.
• Career development opportunities within OCBC Group’s global network.