Patient Service Coordinator II (Oncology)

Location: Onsite at the 1826 Point West Parkway clinic in Amarillo, Texas, United States. Monday through Friday, 8:00 a.m. to 5:00 p.m.

Company

hirify.global, through Texas Oncology, delivers evidence-based community oncology care across Texas and is supported by McKesson.

What you will do

• Greet patients, visitors, and family members and check patients in for appointments.
• Register and schedule appointments, provide appointment instructions, and manage cancellations and rescheduling.
• Collect and verify patient forms, demographic and insurance information, co-pays, and outstanding balances.
• Answer, screen, and route calls and messages between patients, clinic staff, and clinical personnel.
• Provide administrative support by maintaining patient charts, forms, office supplies, and an orderly lobby.
• Protect patient information in accordance with confidentiality, state, federal, and HIPAA requirements.

Requirements

• High school diploma or equivalent.
• Computer proficiency and working knowledge of Microsoft Outlook, Word, and Excel.
• For Level 2: at least 18 months of front medical office receptionist experience with insurance forms and scheduling software.
• For Senior level: at least 5 years of front medical office receptionist experience with insurance forms and scheduling software.
• Ability to complete required e-learning courses within 90 days of starting the position.
• Ability to regularly interact with patients and staff and meet the stated physical requirements, including occasionally lifting or moving up to 30 pounds.

Nice to have

• Receptionist or office experience for Level 1.
• Knowledge of the practice’s personnel, daily routines, and scheduling procedures.

Culture & Benefits

• Full-time Monday–Friday schedule.
• Work in a community-based oncology care setting focused on accessible, evidence-based treatment.
• Frequent interaction with patients and clinic staff.
• Reasonable accommodations may be provided for individuals with disabilities.