Clinical Admin Coordinator - Urology - Boston

Location: Tufts Medical Center, Boston, United States

Pay range: $18.81–$23.51 per hour, based on full-time equivalent.

Company

hirify.global is a healthcare organization providing medical care and clinical services.

What you will do

• Support urology clinic and office operations, clinical providers, and patient flow.
• Schedule patient follow-ups, testing, laboratory work, surgical bookings, and related coordination.
• Collect, review, request, and upload pathology reports, laboratory results, and medical imaging into patient records and EPIC.
• Manage patient communications by answering calls, triaging requests, taking messages, and monitoring appointment-related reminders.
• Verify demographics, insurance, referrals, registrations, and copayments while supporting revenue cycle activities.
• Prepare medical records, maintain documentation, manage correspondence, and participate in performance improvement projects.

Requirements

• High school diploma or equivalent.
• Two years of customer support experience preferred.
• Strong written and verbal communication, interpersonal, organizational, and prioritization skills.
• Computer literacy, including email, Microsoft Office, and scheduling applications.
• Knowledge of third-party billing and ability to maintain confidential medical information.
• Ability to work in a clinical environment with occasional exposure to hazardous materials and lift 10–15 pounds.

Nice to have

• Bilingual communication skills.

Culture & Benefits

• Full-time employment with compensation based on qualifications, experience, education, skills, and internal equity.
• Total Rewards package supporting health, financial security, and career growth.
• Work includes frequent patient and provider interaction in a hands-on clinical office environment.